Support

How can we help?

Submit a support ticket and our team will get back to you. You need an account to open a ticket so we can follow up and keep the conversation in one place.

What can we help you with?

General Question

Anything that doesn't fit another category. Ask away.

Account Issue

Login problems, password resets, email or username changes.

Server Listing Help

Adding, editing, or removing your RSPS listing.

Billing

Questions about payments, ad bookings, or invoices.

Bug Report

Something on the site is broken or behaving unexpectedly.

Other

Something that doesn't fit any of the above.

How it works

1

Create an account or log in

Tickets are tied to your account so we can reply directly and track the conversation.

2

Open a new ticket

Pick a category, give your ticket a clear title, describe the problem, and attach any screenshots if needed.

3

Wait for a reply

We reply as soon as possible, always within 24 hours. Check back on your ticket page or watch for an email notification.

4

Follow up if needed

Reply directly in the ticket thread. All messages stay in one place until the issue is resolved.

Tips for a faster reply

Describe what you expected to happen and what actually happened.
Add a screenshot if the issue is visual.
For server listing problems, use the link option in the ticket form to attach your listing directly.
For billing questions, include the transaction date.

Ready to get help?

Log in and open a ticket. We reply as soon as possible, always within 24 hours.

Open a ticket View my tickets

Quick info

Response time ASAP, within 24 hours
Visibility Private to you and staff
Requires An RSPS.org account